Effective Date: 1 January 2025
At MAD Pixels, your privacy is a top priority. This Privacy Policy outlines how we collect, use, protect, and share your information when you interact with our website, services, or communications.
1. Who We Are
MAD Pixels is a digital creative agency offering poster design, video creation, and social media branding services. Our website and communications are designed to assist businesses, creators, and agencies with high-quality design services.
2. Information We Collect
We may collect the following types of information:
a) Personal Information
When you contact us or place an order, we may collect:
- Full name
- Email address
- Phone number
- Instagram handle or business profile
- Business name or industry
- Payment details (if applicable via third-party processors)
b) Usage Data
We collect non-personally identifiable data to improve user experience, including:
- Device type and browser
- IP address
- Pages visited and time spent
- Clicks and interactions
This is collected through cookies and analytics tools (e.g., Google Analytics).
3. How We Use Your Information
We use the data we collect to:
- Fulfill your design service requests
- Respond to your inquiries or support needs
- Send order confirmations and updates
- Improve our website and services
- Offer promotions or follow-ups (only if you opt-in)
- Ensure compliance with legal requirements
We do not sell, rent, or trade your personal data to any third party.
4. Data Sharing & Third-Party Services
We may share limited data with trusted third parties, only when necessary to:
- Process payments (e.g., Razorpay, PayPal)
- Communicate through email/WhatsApp tools (e.g., Mailchimp, Meta, ManyChat)
- Analyze website usage (e.g., Google Analytics)
All third parties are bound by confidentiality and data protection agreements.
5. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience. These include:
- Essential Cookies for navigation and security
- Performance Cookies for analytics
- Functionality Cookies for remembering preferences
You can disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
You have the right to:
- Access your personal data
- Request corrections to inaccurate information
- Request deletion of your data (subject to legal retention needs)
- Withdraw consent to marketing communications
To make any such requests, email us at: [email protected]
7. Data Security
We implement appropriate technical and organizational measures to protect your data, including secure communication protocols, limited access control, and encrypted storage (where applicable).
8. Data Retention
We retain your data only as long as necessary to fulfill services, comply with legal obligations, or for legitimate business purposes. Design files and project data may be stored for a reasonable period unless requested otherwise.
9. Children’s Privacy
MAD Pixels does not knowingly collect personal information from children under 13. If you believe we’ve collected such information, please contact us immediately for removal.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Effective Date.” Please review it regularly to stay informed.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, feel free to reach out:
📧 Email: [email protected]
🌐 Website: https://madpixels.myglobad.com/
